Languagetool for a Mac (Apple M4 Pro) with Word Version 16.97.2. not working correctly

Dear Ladies and Gentlemen

I purchased Languagetool for a Mac (Apple M4 Pro) with Word Version 16.97.2.

However, Languagetool is not working correctly. It shows suggestions for corrections, but the suggestions do not fit the actual text. All suggestions are concerning another line or another part of the document. Do you have any suggestions?

Thank you very much!

We’ve decided to centralize the professional support for LanguageTool at https://help.languagetool.org, where your can also contact the support team directly. As of June 2025, this forum will not be monitored by the LT support team anymore, so I suggest you email the support team directly.