I’ve been using Language Tool as an add-on for Microsoft Word 2016 for months. When I opened LT in Word today, it didn’t recognize me. Only the Basic version was shown. The sidebar recommended me to log in to the account, but clicking on it does nothing. It is linking to word.languagetoolplus.com
I can log in to the account via the Edge browser and others. I have even tried to update the add-on. Nothing shows an effect
@nielbock can you please tell what happens upon clicking the login button. Is the link opening in browser or in a dialog? If possible, a screenshot would be handy. Additionally, can you share your MS Word version and build number for further diagnosis.
Nothing happens when I click on it, actually. I upload screenshots of the sidebar in Word and of the installed Word version. Thanks.
I have exactly the same problem but in Word 2019. Any help or insights would be great.
I just received a response from the LT Support team about this issue. This is their answer:
“The reworked version of the Word-Add-in requires the Office 365 version of Word.
However, we will make the old Word-Add-in available in the upcoming weeks for users who happen to have an older version of Word.”
We apologize for any inconvenience this may have caused. We’ve just released a fix to support older versions. Please restart MS Word or reopen the LanguageTool add-on to apply the update.
Thank you for your patience!
I appreciate it!
