Site recommendation to contact staff is impossible

[BEEDELLROKEJULIANLOC (Mr. Beedell, Roke Julian Lockhart)]

When a subsection of Profile - BEEDELLROKEJULIANLOC - LanguageTool Forum is empty, it states

If you need help, you can message a staff member.

However, nobody at About - LanguageTool Forum is privately contactable, except when they contact a user.